Study guide for the first exam and example questions [N.B.: take answers to all example multiple-choice questions are shown at the distinct end] Understanding consumer behavior: Mental models for marketers I wont ask you anything both(prenominal) mental models in general (i.e., what they are, what issues you have to be cognisant of when you use them, etc.). However, you should be familiar with the chaseing mental models: the selling concept; market orientation; and the approach to business follow by a market-oriented company. For example, I could ask you whether the Coca red cent Company acted in a market-oriented fashion when it introduced New gag why or why not? In-class practice questions: The managing manager of a nonprofit professional field of battle company, which produces somewhat 250 performances of club productions per year, indicates that (a) the planetary house surveys audiences to find out the plays they would like to recei ve in the future; (b) audience preferences are a secernate agent in play extract; and (c) play selection is goaded more by audience preferences than artistic considerations. Would you impose this theater market-oriented? What specific process should be used if this theater adoptive a market-oriented approach to doing business?
Voss and Voss conducted a read with one hundred one nonprofit professional theaters in which they measured customer orientation, opponent orientation, and interfunctional coordination, as well as objective performance (subscriber attendance, single-ticket attendance, summarize income, and net surplus/deficit)! . They make up that customer orientation was for the most part negatively related to performance, except for single-ticket attendance, where the relationship was nonsignificant. Isnt this finding inconsistent with what we state in class? Example multiple-choice questions: 1. Why should marketing managers be interested in the study of consumer behavior? A Consumers are the focus of successful marketing...If you indigence to get a full essay, order it on our website: BestEssayCheap.com
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