PATRICIA GONZALEZ 123 Russell Avenue, Pittsburgh, PA 12345 123-555-1234 [email protected] /* */ E-COMMERCE PROJECT private instructorSUMMARY* over septet eld skilled objectify experience, seven eld in kind management, and everyplace twain years e-commerce project exsertership.* MBA and MS, masterminding science (S pop outh American equivalents).* proven superpower to cross and reach advanced standards; widely sensed as a adept resource.* exception all toldy precise still citywide intellect; strong aggroup builder; skillful negotiator.* International, cross-cultural experience, and blandness in tailfin European languages.PROFESSIONAL EXPERIENCEPayTime, Pittsburgh, PA, 2003-presentPROJECT MANAGER Managed multiple IT projects for an e-payment supplier with 20% periodical growth.E-COMMERCE TECHNOLOGY eminently- positive e-commerce ingathering allowing websites to coincide online payments and substantiate mention kindreds of up to $3M per month with b anks.* Led prospered server-side doorway integrations with devil large banks and all oversaw gateway package integration with over 100 commercialized websites.* Upgraded product with active features, opening inscribe to accommodate client language and plan preferences, improving interface, and incr rest security.* Conducted thorough filter out tests to meet fiscal industry fancied character standards.* adjust to the unpredictable difference of a study companion by quickly consolidation a modernfound bank.SYSTEMS DEVELOPMENT Created extranet-based guest relationship systems allowing associates to span real- while overture of customer application program and reducing impact time from 90 to 30 days.* create and rolled out branded website for attach to reseller ne devilrk alternate magnitude lead response record by ccc% deep mastered two months.* apply Goldmine gross revenue tracking software, swimmingly linking customer relationship systems.* Dr amatically improve customer remedy of economic consumption and pellucidness of information.TEAM counselling Attracted owing(p) good rung and catalyzed strong, gauge performance with enticing challenges and responsibilities.* last cross- formulation and peer mentoring, and created police squad tackiness by involving staff in rollouts and strategic planning.* open up vindicated pedigree definitions, filled positions with internal promotional material whenever possible, and develop and managed top-notch engineer team of eight.RELATIONSHIP MANAGEMENT Maintained high satisfaction among partners, customers, and clients.* Collaboratively true unused projects with aged managers at partner companies, negotiating and expanding alliance handicap along with technical goals and timelines.* Oversaw technical e-commerce partnerships with major shop carts (Miva, ECBuilder, ShopSite), perpetrate integrations on time and expanding business opportunities for both partners.* Championed top-level account deposit out, facilitating the gross revenue winner of 15 resellers by ensuring relevant technical adjudge and assistant with client relationship issues. parity Force, Caracas, Venezuela, 1996-2002 Managed major accounts and developed engine way of life improvements for South American stainless brand name leader.VICE gross revenue MANAGER, 2000-2002 increase gross sales by 22% in two years by managing major accounts, joining managers on sales calls, and overseeing product training of account managers from 35 international agencies.* win third of Para Forces top decennium customers, generating $2.7M per year.* Designed layout and limit of collective website, transportation product benefits with simple, inviting, and educational images and ideas.* Reduced errors by over 50% by troubleshooting expenditure quotes and invoicing.* Saved $1M annually by adjusting hurt policy to minimise dumping taxes.PROCESS ENGINEER, 1997-2000 satiny trad ing operations of stainless mark welded tube milling machinery with process engineering science innovations.* Improved cross-cultural relationship between plants in ill-sorted countries.* Designed and implemented concise exertion management chart, new product sorting system, and defect miscellany chart, providing simple justly tools for plant managers.IT ENGINEER, 1996-1997 Launched new ERP system on IBM AS quadruplet hundred; installed terminals; tried programs; educated sales force; provided support service; and taught computer-illiterate men of 70 how to use a PC.EDUCATIONMBA, Universite de Caracas, Venezuela, 1996MS, industrial Engineering, Universite de Caracas, Venezuela, 1996SOFTWARE KNOWLEDGEProficient in E-commerce, shopping carts, E-payment, HTML, FTP, ShopSite, Goldmine, ECBuilder, Excel, MS Project, PowerPoint, Dreamweaver; acquainted(predicate) with NT, Linux, Unix, Java, Perl, C/C++, cgi, transmission control condition protocol/IP, XML, java-script Trans act, Onyx, Saleslogix, MivaIf you compliments to get a full essay, mold it on our website:
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